After Sales Service
Our commitment doesn't end with the purchase.
A relationship that lasts over time
At Profilo Ottico we believe that true service begins after the purchase. Every client who chooses eyewear in our store enters a lasting relationship with our team. We are always available for adjustments, checks and consultations, at no additional cost.
Professional adjustment and maintenance
Frames deform, screws loosen, temples lose their original tension. Our team performs professional adjustments and maintenance with specific tools for each type of material — titanium, acetate, steel — ensuring your glasses always maintain their original shape and comfort.
Worldwide shipping and Tax Free
We offer worldwide shipping for clients who cannot visit us in person. For non-EU clients, the Tax Free service is available, with VAT refund on purchase. Contact us on WhatsApp or by email to arrange shipping or request information on the Tax Free service.
Come visit us
We are in Via Carlo Alberto 36, Turin. Book your appointment on WhatsApp.